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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KAIROS products

The group «New Technologies» offers products from the plant KAIROS: collectors for household solar systems, vacuum collectors, solar heating systems, hot water heating systems, storage tanks for hot water, storage of heating systems with heat exchangers
  • Collectors for household systems KAIROS
    Collectors for household systems
    KAIROS CF 2.0 et al.
  • Ready-made DHW systems KAIROS
    Ready-made DHW systems
    KAIROS THERMO HF, etc.
  • Vacuum collectors KAIROS
    Vacuum collectors
    KAIROS VT et al.
  • Tanks with heat exchangers KAIROS
    Tanks with heat exchangers
    KAIROS EXTRA et al.
  • Storage tanks for hot water KAIROS
    Storage tanks for hot water
    KAIROS MACC CD1, MACC CD2, etc.
  • Tanks-accumulators of heating KAIROS
    Tanks-accumulators of heating
    KAIROS COMBI et al.
  • Ready-made heating systems KAIROS
    Ready-made heating systems
    KAIROS FAST CD1, FAST CD2, etc.
  • Solar collectors KAIROS
    Solar collectors
    KAIROS XP 2.5-1V, XP 2.5-1H, etc.

NEW TECHNOLOGIES GROUP

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